Each year we assist many clients, both business and personal, with resolving disputes regarding goods and services.
Businesses selling goods and services must comply with strict rules in Australia, and risk severe penalties and potential law suits if non compliant. We have put together on this page a summary of key issues that businesses and consumer should both be aware of. Please let us know if we can assist you or your business in relation to any consumer disputes. For businesses, we can also help with the drafting of documents that help to avoid these problems in the future and in circumstances where a dispute arises, provide a clear mechanism for resolving the claim.