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Misleading and Deceptive Conduct: Cure for Buyer’s Remorse?

General

f you have paid for goods or services, or even purchased a business, that turned out to be something other than what you were expecting, you may have rights under Australian Consumer Law.

If the seller has engaged in misleading and deceptive conduct in order to induce you to make the purchase, then you will potentially be able to recover any loss from them.  Misleading and deceptive conduct includes conduct such as a failure to disclosure (when there is a reasonable expectation of disclosure) and misleading half-truths.

These laws apply to small-time consumer transactions, such as purchasing a laptop or car (where, for example, the seller might have misrepresented the performance capacity of that product), and equally apply to significant commercial transactions, such as a multi-million dollar sale of a business (where, for example, the seller might have misrepresented the profitability of the business).

If you have been mislead or deceived by the conduct of someone to enter into a transaction, your remedies might include:

  • the payment of compensation for the loss you suffered; or
  • reversing the transaction concerned.

If you feel like you have been mislead or deceived into entering a transaction, you should speak with our solicitors to learn more about your rights.